Reports of Undelivered Email Messages from the Mailtool

Due to reports regarding undelivered messages from the Mailtool, we recommend that instructors avoid using the Mailtool for mission critical email correspondence until further notice. While we investigate issues with the Mailtool, we recommend the following bSpace email communications:

to Individual Participants

In the Roster tool, Instructors & GSIs can click on a student's email address to open a new email message in their computer's mail program.

to All Participants

Option 1: Announcements that are posted to bSpace sites can also be sent as email notifications.  These announcements will be sent to all site participants via email and will also appear on the home page of the bSpace site. Announcements Instructions

Option 2: The Email Archive is another tool in bSpace that Instructors and GSIs can use to send email messages to all site participants.  When Instructors and GSIs send a message to the site's email address, it is sent to all site participants and a copy is stored in the site's Email Archive. Email Archive Instructions

to Groups or Sections

By setting up Groups or Sections in a bSpace site, Instructors and GSIs can post Announcements to a sub-set of site participants.  These announcements can be sent as email notifications. Sections and Groups Instructions

For more information about using bSpace communication tools, see our help pages at: http://bspacehelp.berkeley.edu/how_to/communication