Your CalNet ID is your online identity at Berkeley. bSpace uses this to identify you as an instructor, student, or staff and displays only the courses and projects you are involved in. For more information about your CalNet ID, visit http://calnet.berkeley.edu.

When you have more than four bSpace tabs in your bSpace account (not including the My Workspace tab), a My Active Sites tab appears to the right of all the site tabs. Look in My Active Sites for the bSpace site that you think has disappeared.

Note that you can customize the order of your bSpace tabs so that the bSpace sites you access more frequently appear on the top of your page while the sites you consult less often are listed in My Active Sites. To customize the order of your bSpace sites:

1. Click the My Workspace tab.
2. Click Preferences in the toolbar on the left side of the screen.
3. Click Customize Tabs at the top of the screen and follow the instructions.

Login to bSpace and click Preferences in the toolbar. Click the Customize Tabs link at the top of the screen. Sort your site tabs with the arrows and then click the Update Preferences button.

bSpace pulls contact information for all UCB users from the Campus Directory.
To change the email address, listed in bSpace, visit <directory.berkeley.edu> and select Directory Update from the right side of the screen.
Changes you make to the Campus Directory are updated in bSpace the next morning.

To return to a previous screen, you should always use the RESET button at the top of the main page. This is the button with two arrows in a small circle to the left of the toolname.

The most common reason for this occurring is that your wireless internet connection has lost its signal. As a secure website, bSpace must maintain a constant connection with your computer. If this connection is broken, even briefly, bSpace must once again verify the user of the account.

Please note that bSpace has an automatic log out time of 1 hour. If you do not click anything in bSpace for 1 hour, you will automatically be logged out and must log in again. For this reason, it is recommended that you do not compose anything of exceptional length within bSpace. Writing in Word and then copying and pasting into bSpace will help you avoid losing anything significant.

You should first make sure you do not have a CalNet ID. If you are in the directory you should not have a guest account created for you. Instead, you should use your CalNet ID and passphrase. Having a guest account created will cause problems.

If you are not in the directory, you may ask the site owner to create a guest account for you. Once he/she does, you will receive an email with a temporary password which you can change. You can also add your first and last name to the guest account by going to the My Workspace tab and then clicking Account.

There is a reset password service for non UC Berkeley bSpace users who already have an account but lost their password. Go to bspace.berkeley.edu and click Reset Password. Enter your email address in the text field, click Send Password, and you will receive a new password. Please do not request another guest account if you already have one. Remember that if you are in the directory you should not have a guest account.

They will not have automatic access to bSpace like your other students because they are not in the official course roster. The student will need to contact the office that manages concurrent enrollment to make sure they are taking the proper steps to obtain a CalNet ID.

The current policy is that concurrent enrollment students will not have access to your site until their paperwork goes through and they are given a CalNet ID and passphrase. At that time they should show up in your roster. If they do not show up you could add them with their UID number found in the directory. Please do not add them as a guest.